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FAQ

Last Updated: July 20, 2025

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Welcome to the FAQ page for https://www.fortinextrading.com/, operated by FORTINEX. Below are answers to some common questions about our Website and services. If you don’t find the information you need, please contact us at info@fortinextrading.com.

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​1. How do I use the Website?

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To use our Website, simply browse the available content or services. Some features may require you to create an account, provide contact information, or agree to our Terms and Conditions and Privacy Policy.​

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2. Is my personal information safe?

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We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in compliance with applicable laws, such as GDPR and KVKK.

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3. How can I contact customer support?

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You can reach our support team by emailing info@fortinextrading.com or using the contact form on our Website. We aim to respond within 24-48 hours.

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4. Are there any fees for using the Website?

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No, using the website is completely free. All features and content are accessible at no cost to users, and there are no hidden fees or charges.

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5. Can I access the Website from outside Türkiye?

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Yes, our Website is accessible globally, but some features or services may be limited based on your location. Please check our Terms and Conditions for more details.

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6. What should I do if I encounter a technical issue?

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If you experience any issues, such as broken links or errors, please contact us at info@fortinextrading.com. Include a description of the problem, and we’ll work to resolve it as quickly as possible.

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7. How often is the content updated?

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We strive to keep our content fresh and accurate. Updates are made regularly, but specific schedules depend on the type of content or service. Check the "Last Updated" date on relevant pages for more information.​

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8. How do I stay updated on changes to the Website?

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We may update our Website, services, or policies from time to time. Check this FAQ, our Terms and Conditions, or Privacy Policy for the latest information. 

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9. Contact Us

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If you have additional questions, please reach out to us at:​ info@fortinextrading.com

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